How long does it take until I receive my order?

The average delivery time for our packages is 5 to 10 business days. We are a company that cares about the environment and wants to do its part to make the world a better place. Once we reach our minimum order quantity, we will ship all orders at once. We hope you understand this and are willing to help us make a difference.

How can I track my order?

Once your order has been shipped, you will receive a tracking number that you can use to track your package online via our tracking page. Please also check your spam folder, as our emails may sometimes end up there. Please note that it may take a few business days for the tracking system to become active.

I’m missing some items — how is that possible?

Some orders are shipped in separate packages due to weight restrictions. To ensure product quality, the items you ordered may come from different suppliers. If you order multiple products at the same time, it’s possible that they won’t all be delivered together. Don’t worry — your order is on its way. The rest of your order is usually delivered within 1 to 3 business days.

What should I do if I receive a damaged delivery?

Unfortunately, it can happen that your order gets damaged during delivery. As a customer, there is nothing you can do to prevent this. In that case, please contact our customer service immediately at info@avaboutiquecalifornia.com and attach photos of the damage to your email. Please do not return the item without first providing photos, as we may otherwise be unable to find a suitable solution for you. Our customer service team will process your message as quickly as possible and work with you to find the best solution.

It has already been 10 business days and I still haven’t received my package — what should I do?

We’re sorry this has happened. Have you checked the Track & Trace code? Sometimes parcels are held by customs. If that’s the case, please wait an additional 3 days. We apologize for the inconvenience, but in 99% of cases the package is still delivered. Have you waited 10 business days plus 3 extra days and still haven’t received anything? Then please contact us, and we will work with you to find a solution.

Can I cancel or change my order?

We understand that plans can change. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes once your order has been processed.

Do you offer refunds or exchanges?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your order to arrange a refund or exchange.

Which payment methods do you accept?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your order to arrange a refund or exchange.

How can I contact customer service?

Our customer service team can be reached by email. You can contact us at info@avaboutiquecalifornia.com . You can also find our contact details on the “ Contact ” page on our website.

Vivienne | Women's Tassel Loafer Pumps Block Heel Round Toe Heels

Name: Vivienne | Women's Tassel Loafer Pumps Block Heel Round Toe Heels
Brand: Ava Boutique California
Price: 189.95 USD
Availability: InStock

$380.00 $189.95 Save 50%

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Timeless Loafer, Elevated Heel

The Vivienne Tassel Loafer Pump takes the classic loafer silhouette and gives it a polished, confident lift. A sleek patent-look upper, chic tassel accent, and sturdy block heel make this a shoe that transitions effortlessly from the office to an evening out — sophisticated, comfortable, and always on point.

Why the Vivienne Tassel Loafer Pump is perfect for you:

Tassel Accent Detail: A classic fringe tassel at the vamp adds a refined, preppy finishing touch that gives this loafer pump a distinctive personality without overpowering the clean overall silhouette.
Block Heel at 6.5 cm: The sturdy, mid-height heel delivers a flattering lift and confident posture with the kind of stability that keeps you comfortable through a full day of wear.
Round Toe Silhouette: A generously rounded toe provides a comfortable, pressure-free fit that works well for longer days — elegant without the discomfort of a pointed toe.
Two Rich Colorways: Available in glossy black and deep dark brown, the Vivienne pairs beautifully with tailored trousers, wide-leg jeans, or midi dresses — a refined wardrobe investment for any season.

Make the Vivienne your go-to heel for every occasion this season.

SIZE CHART

FOOT LENGTH (CM)	US (WOMEN'S)	EU SIZE (WOMEN'S)
22,0	US 5	EU 34
22,5	US 5.5	EU 35
23,0	US 6	EU 36
23,5	US 6.5	EU 37
24,0	US 7	EU 38

We ship all orders using insured UPS shipping with full tracking, ensuring a fast, secure, and reliable delivery experience.

For a limited time, this premium UPS shipping is completely free. Take advantage while the offer is available.

Doesn't fit? No problem! You can exchange or return it anytime, with a 30-day return policy.

Vivienne | Women's Tassel Loafer Pumps Block Heel Round Toe Heels

Timeless Loafer, Elevated Heel

Why the Vivienne Tassel Loafer Pump is perfect for you:

SIZE CHART

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