How long does it take until I receive my order?

The average delivery time for our packages is 5 to 10 business days. We are a company that cares about the environment and wants to do its part to make the world a better place. Once we reach our minimum order quantity, we will ship all orders at once. We hope you understand this and are willing to help us make a difference.

How can I track my order?

Once your order has been shipped, you will receive a tracking number that you can use to track your package online via our tracking page. Please also check your spam folder, as our emails may sometimes end up there. Please note that it may take a few business days for the tracking system to become active.

I’m missing some items — how is that possible?

Some orders are shipped in separate packages due to weight restrictions. To ensure product quality, the items you ordered may come from different suppliers. If you order multiple products at the same time, it’s possible that they won’t all be delivered together. Don’t worry — your order is on its way. The rest of your order is usually delivered within 1 to 3 business days.

What should I do if I receive a damaged delivery?

Unfortunately, it can happen that your order gets damaged during delivery. As a customer, there is nothing you can do to prevent this. In that case, please contact our customer service immediately at info@avaboutiquecalifornia.com and attach photos of the damage to your email. Please do not return the item without first providing photos, as we may otherwise be unable to find a suitable solution for you. Our customer service team will process your message as quickly as possible and work with you to find the best solution.

It has already been 10 business days and I still haven’t received my package — what should I do?

We’re sorry this has happened. Have you checked the Track & Trace code? Sometimes parcels are held by customs. If that’s the case, please wait an additional 3 days. We apologize for the inconvenience, but in 99% of cases the package is still delivered. Have you waited 10 business days plus 3 extra days and still haven’t received anything? Then please contact us, and we will work with you to find a solution.

Can I cancel or change my order?

We understand that plans can change. If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee changes once your order has been processed.

Do you offer refunds or exchanges?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your order to arrange a refund or exchange.

Which payment methods do you accept?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your order to arrange a refund or exchange.

How can I contact customer service?

Our customer service team can be reached by email. You can contact us at info@avaboutiquecalifornia.com . You can also find our contact details on the “ Contact ” page on our website.

Vivian | Women's T-Strap Mary Jane Shoes Low Block Heel Buckle

Name: Vivian | Women's T-Strap Mary Jane Shoes Low Block Heel Buckle
Brand: Ava Boutique California
SKU: DSHD9-AT107012
Price: 79.95 USD
Availability: InStock

$160.00 $79.95 Save 50%

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Classic Charm, All-Day Comfort

The Vivian T-Strap Mary Jane brings a polished, put-together look that works as hard as you do. With its refined brogue detailing and adjustable buckle strap, this shoe moves effortlessly from a morning at the office to an evening out — no outfit change needed.

Why the Vivian T-Strap Mary Jane is perfect for you:

T-Strap Buckle Closure: The adjustable strap sits securely across the foot without pinching, giving you a confident, comfortable fit from the first wear to the last step of the day.
Low Block Heel: The stable, grounded heel adds just the right amount of lift while keeping you steady on your feet — ideal for long days when style and comfort both matter.
Brogue Detailing: Delicate perforated trim along the toe adds a classic, heritage-inspired touch that sets these Mary Janes apart from ordinary flats.
Two Versatile Colorways: Available in rich black and warm brown, the Vivian pairs beautifully with tailored trousers, midi skirts, or your favorite jeans — a true wardrobe workhorse.

Make the Vivian your go-to shoe for every occasion.

SIZE CHART

FOOT LENGTH (CM)	US (WOMEN'S)	EU SIZE (WOMEN'S)
22,0	US 5	EU 34
22,5	US 5.5	EU 35
23,0	US 6	EU 36
23,5	US 6.5	EU 37
24,0	US 7	EU 38
24,5	US 7.5	EU 38
25,0	US 8	EU 39
25,5	US 8.5	EU 40
26,0	US 9	EU 40
26,5	US 9.5	EU 41
27,0	US 10	EU 42
27,5	US 10.5	EU 42
28,0	US 11	EU 43
28,5	US 11.5	EU 44
29,0	US 12	EU 45

As shoe sizes can vary depending on the model, we strongly recommend using our size chart and measuring the length of your foot sole to find the best fit.

We ship all orders using insured UPS shipping with full tracking, ensuring a fast, secure, and reliable delivery experience.

For a limited time, this premium UPS shipping is completely free. Take advantage while the offer is available.

Doesn't fit? No problem! You can exchange or return it anytime, with a 30-day return policy.

Vivian | Women's T-Strap Mary Jane Shoes Low Block Heel Buckle

Classic Charm, All-Day Comfort

Why the Vivian T-Strap Mary Jane is perfect for you:

SIZE CHART

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